A 99.9% Server Uptime
We have set up our shared hosting system using stable hardware and strongly modified software. Our administrators have installed a customized version of SELinux on each of our physical servers to ensure maximum protection and dependability. We’ve installed several DDoS prevention mechanisms coupled with very powerful firewall programs to make sure our internal network is impenetrable and safe.
All our shared hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to provide an outstanding hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve set up our own custom internal network in an effort to ensure a blazing–fast connection speed with the outside world.
And because of this, no matter which datacenter facilities you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to lower all possible risks with our cloud hosting packages and despite the fact that we offer outstanding support, sometimes the client is simply not satisfied with what we offer. Or he needs to switch to a more powerful web hosting service, like a VPS server or even a dedicated server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely pleased, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you know how aggravating this can be, particularly if your website is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they will get back to you in under an hour. And the best thing is that their average response time is just 20 minutes!