Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is trained to fast address all our shared hosting clients’ issues and advise demands. Through our ticket system, you’ll be able to send your inquiry and a support team representative will go back to you in only maximum sixty minutes. Realistically, practice indicates that the usual reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any concern you’ve got related to Top Web Hosting & Domains’s solutions. We now have qualified professionals available continuously to generate instructions when required. You’ll be able to the ticket system or drop a message any time, or you can pick–up the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a broad practical knowledge base into the Control Panel to assist you to receive important step–by–step directions at any time. Each section of the Control Panel features its own contextual help area having a selection of how–to posts. We have also organized video clips to present you with a better idea of just how to perform any given job.